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Online Store Appearance:
Zappos has a good site.
Ease of Use:
You may search for any items from Zappos using the convenient search box.
Store Popularity:
While Zappos is not well known it is great for ShopRMall.com shoppers.
ShopRMall.com Staff Opinion:
ShopRMall.com recommends Zappos to our customers.
Credit Cards Accepted:
Zappos accepts American Express, Discover, MasterCard, and Visa.
Special Features:
Information is Kept Confidential
Security on All Checkout Pages
In Store Search Engine
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This Store Has Been Rated:
This Store Has Earned a ShopRMall.com
Platinum Rating.
Click Here to Shop at Zappos
Shopper Rating: 7.4
Higher is Better
ShopRMall.com Shopper Reviews for Zappos
Superb service, outstanding product at fair price. You get a "10" from me. In fact I just ordered another pair of boots in cognac. - Richard N Muerle
Zappos was recommended to me by a friend of mine. I can say that you will not be disappointed. The selection was top notch. I never bought shoes online before, but their policy of free return shipping made me give them a try. - Donna
Very satisfied. Order came quickly and promptly. The shoes are superb. I love them. - Charlotte
The year was 1999, and Zappos founder, Nick Swinmurn, was walking around a mall in San Francisco, looking for a pair of shoes.
One store had the right style, but not the right color. Another store had the right color, but not the right size. Nick spent the next hour in the mall, walking from store to store, and finally went home empty-handed and frustrated.
At home, Nick tried looking for his shoes online, and was again unsuccessful. Although there were a lot of "mom and pop" stores selling shoes online, what was interesting to Nick was that there was no major online retailer that specialized in shoes.
So, since it was 1999, and anything seemed possible at the time, Nick decided to quit his day job and start an online shoe retailer... and Zappos.com was born!
The original idea was to create a web site that offered the absolute best selection in shoes in terms of brands, styles, colors, sizes, and widths.
Over the past 6 years, the Zappos brand and their aspirations have evolved, and in addition to offering the best selection, they now want to be the company that provides the absolute best service online -- not just in shoes, but eventually in any category.
